Terms of Service

Last updated: September 7, 2026

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1. Agreement and Definitions

These Terms of Service (the “Terms”) govern your access to and use of the OneTap digital business-card platform, related websites, applications, features, integrations, and services (collectively, the “Services”) made available at https://onetap-card.com and https://app-dev.onetap-card.com.

The Services are provided by https://onetap-card.com | https://app-dev.onetap-card.com. (“OneTap,” “OneTap-Card,” “we,” “us,” or “our”), registered in IL.

By creating an account, accessing, or using the Services, you agree to these Terms and our Privacy Policy at https://app-dev.onetap-card.com/privacy, which is incorporated into these Terms by reference. If you use the Services on behalf of a company or other legal entity, you represent and warrant that you are authorised to bind that entity, and “you” and “your” refer to that entity.

If you do not agree to these Terms, do not access or use the Services.

For purposes of these Terms:

  • “Account” means your registered user account for the Services.
  • “Card” means a digital business card, profile, landing page, or related public-facing page created through the Services.
  • “Content” means any text, names, contact information, images, branding, links, files, media, data, or other material submitted, uploaded, connected, published, or otherwise made available by you through the Services.
  • “Lead Data” means personal information submitted by a visitor through a Card, including information submitted through lead forms, contact flows, and related features.
  • “Visitor” means an individual who views, interacts with, or submits information through a Card.
  • “Subscription” means a paid plan for the Services that renews periodically unless cancelled.
  • “Order” means your purchase of a paid Subscription through our payment provider.

2. Eligibility and Accounts

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services. If you are using the Services for a business, organisation, or other entity, you confirm that you have authority to accept these Terms on its behalf.

You must provide accurate, complete, and current Account information and promptly update it when it changes. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your Account. You must notify us promptly at support@onetap-card.com if you suspect unauthorised access to your Account.

You may not create Accounts, use trial offers, or use other features in a way intended to evade payment, usage restrictions, or other limits that apply to the Services.

3. Limited Licence and Ownership

Subject to these Terms and your payment of applicable fees, OneTap grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during your Subscription term or, for free features, while your Account remains active.

OneTap and its licensors retain all rights, title, and interest in and to the Services, including the software, interfaces, designs, documentation, branding, trademarks, databases, and underlying technology. Except for the limited licence expressly granted in these Terms, no rights are granted to you.

You retain ownership of your Content. You grant OneTap a worldwide, non-exclusive, royalty-free licence to host, reproduce, process, modify solely for technical formatting, transmit, display, and make your Content available as necessary to operate, provide, secure, support, and improve the Services.

You acknowledge that Cards and other Content you choose to make public may be accessible to any person with the relevant URL, QR code, NFC device, or other access method. You are responsible for deciding what information you publish publicly.

4. Your Responsibilities and Acceptable Use

You are responsible for your Account, Content, Cards, and use of the Services. You represent and warrant that:

  • You own or have all rights, permissions, notices, and lawful bases required to upload, publish, share, and otherwise process your Content and Lead Data through the Services.
  • Your Content, Cards, and use of the Services do not violate applicable law, third-party rights, contractual duties, privacy rights, intellectual-property rights, or these Terms.
  • You will provide any legally required notices and obtain any legally required consents from Visitors, employees, customers, or other individuals whose personal information you collect, publish, or process through the Services.
  • You will not use the Services to send unlawful marketing communications, spam, deceptive messages, or communications that violate applicable direct-marketing, privacy, or anti-spam laws.

You must not, and must not permit any third party to:

  • Use the Services for unlawful, fraudulent, abusive, harassing, discriminatory, defamatory, misleading, or deceptive activity.
  • Upload, publish, transmit, or link to content that is illegal, harmful, threatening, hateful, sexually explicit, infringing, or otherwise objectionable.
  • Impersonate another person or entity, misrepresent your affiliation, or publish another person’s contact information without appropriate authority.
  • Collect, scrape, harvest, mine, or extract data from the Services or Cards through automated means without our prior written permission.
  • Reverse engineer, decompile, disassemble, copy, modify, translate, or create derivative works from any part of the Services except to the extent such restriction is prohibited by applicable law.
  • Interfere with, disrupt, overload, probe, scan, or test the vulnerability of the Services or related infrastructure.
  • Circumvent access controls, rate limits, plan restrictions, security measures, or payment requirements.
  • Use the Services to develop, train, benchmark, or assist a competing service or product, except where this restriction is unenforceable under applicable law.
  • Introduce malware, malicious code, harmful files, or any material designed to interrupt, damage, or gain unauthorised access to systems or data.

We may investigate suspected violations and may remove Content, suspend access, or terminate Accounts as described in these Terms.

5. Cards, Lead Data, and Privacy Roles

Public Cards

Cards may contain public-facing Content selected by you. You are solely responsible for ensuring that the Content you publish is accurate, lawful, appropriate, and authorised for publication. OneTap does not independently verify the accuracy, legality, or ownership of Content published by users.

Lead Data

When you use Cards to collect Lead Data from Visitors, you determine the purposes and essential means of processing that Lead Data. In that context, you are the data controller (or equivalent term under applicable law) and OneTap acts as a data processor (or equivalent service provider) on your behalf, processing Lead Data solely to provide and support the Services and in accordance with your documented instructions, these Terms, our Privacy Policy, and any applicable Data Processing Addendum (“DPA”).

You are responsible for providing Visitors with all required privacy notices, obtaining consent where required, responding to data-subject requests relating to Lead Data, and complying with privacy, marketing, anti-spam, and consumer-protection laws applicable to your use of the Services.

Where required by law or requested by an eligible business customer, the parties may enter into OneTap's DPA. If there is a conflict between a DPA and these Terms regarding personal-data processing, the DPA will control to the extent of that conflict.

Privacy Policy

Our collection and use of personal information for which we act as controller is described in our Privacy Policy at https://app-dev.onetap-card.com/privacy. You agree to comply with the Privacy Policy to the extent it applies to your use of the Services.

6. Subscriptions, Orders, and Payment

Plans and fees

The features, limits, billing periods, and fees of paid plans are displayed on our website, in the Services, or at checkout. We may offer free plans, free trials, promotional prices, or credits at our discretion and subject to any additional terms presented with the offer.

Merchant of record

Paid Orders are processed by Lemon Squeezy, which acts as the merchant of record for applicable purchases. Lemon Squeezy's terms, billing terms, and privacy practices may apply to your purchase and payment processing. We do not store full payment-card numbers on our systems.

Automatic renewal

Unless you cancel before the end of the then-current billing period, your Subscription will automatically renew for successive periods equal to the previous billing period, and the applicable subscription fee plus taxes, if any, will be charged through Lemon Squeezy using your selected payment method.

At checkout and before you complete an Order, we will present the material Subscription terms, including the price, billing frequency, and automatic-renewal nature of the Subscription, as required by applicable law.

Cancellation

You may cancel renewal of your Subscription at any time through Account Settings → Billing, the Lemon Squeezy customer portal where available, or by contacting support@onetap-card.com. Cancellation stops future renewals and takes effect at the end of your current paid billing period unless otherwise required by applicable law. You will retain access to paid features until the end of that period.

Failed payments and plan changes

If a payment fails or is reversed, we or Lemon Squeezy may retry payment, suspend paid features, downgrade your Account, or terminate the applicable Subscription. You remain responsible for outstanding amounts permitted by applicable law.

You may upgrade or downgrade a plan where the option is made available. The timing of plan changes, credits, prorations, and access changes will be shown at checkout or in the applicable billing interface.

Price and plan changes

We may change plan fees, features, or limits from time to time. For an existing paid Subscription, we will provide at least 30 days' advance notice of a material price increase where required by applicable law. A change will apply no earlier than your next renewal after the notice period, unless you agree otherwise or applicable law requires a different process.

7. Consumer Cancellation and Refunds

General policy

Except where required by applicable law or expressly stated at checkout, payments are non-refundable and we do not provide refunds or credits for unused portions of a billing period. This does not limit mandatory consumer rights.

IL consumers

If you are a consumer in IL and the Consumer Protection Law, 5741-1981, applies to your purchase, you may have a statutory right to cancel a distance transaction within 14 days from the later of the transaction date or receipt of the transaction document, subject to applicable statutory conditions, exceptions, and permitted cancellation fees. Where services have already been provided, we may deduct charges permitted by law for services actually provided and any permitted cancellation fee, which may be up to 5% of the transaction value or NIS 100, whichever is lower.

Eligible IL consumers who are senior citizens, new immigrants, or persons with disabilities may have extended cancellation rights where statutory conditions are met.

To request cancellation under applicable IL consumer law, contact support@onetap-card.com and include your name, Account email address, Order or receipt number, and the date of purchase. You may also use the cancellation method available through Account Settings → Billing or the Lemon Squeezy customer portal where available.

Other consumer rights

Consumers may have additional mandatory cancellation, withdrawal, refund, or disclosure rights based on their place of residence. Nothing in these Terms limits rights that cannot be lawfully excluded or limited.

8. Availability, Changes, and Support

We aim to provide reliable Services, but we do not guarantee uninterrupted, error-free, secure, or available operation at all times. The Services may be unavailable due to maintenance, upgrades, security measures, failures of third-party providers, internet or telecommunications problems, force majeure events, or circumstances beyond our reasonable control.

We may modify, improve, replace, discontinue, or restrict all or part of the Services, including features, integrations, plans, or limits. Where reasonably practical, we will provide advance notice of material changes that adversely affect paid users.

Support is provided through support@onetap-card.com or other support channels we make available. Unless you have a separate written agreement with us, we do not provide a service-level agreement, guaranteed response time, uptime commitment, or disaster-recovery commitment.

9. Third-Party Services and Links

The Services may enable access to, display, integrate with, or link to third-party products, websites, content, and services, including payment providers, social platforms, CRM systems, analytics tools, and communication providers.

Third-party services are governed by their own terms, privacy policies, and practices. OneTap does not control and is not responsible for third-party services, their availability, security, content, processing of personal data, or acts and omissions. Your use of a third-party service is at your own risk and subject to its applicable terms.

10. Feedback

If you provide suggestions, ideas, feedback, or recommendations relating to the Services (“Feedback”), you grant OneTap a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free right to use, reproduce, modify, distribute, and otherwise exploit that Feedback for any lawful purpose, without compensation or obligation to you.

11. Suspension and Termination

You may stop using the Services and close your Account at any time. Cancelling a Subscription does not automatically delete your Account or Content unless you separately request account deletion through available account controls or by contacting us.

We may suspend or terminate your access to the Services, remove or disable Content, or cancel a Subscription immediately if we reasonably believe that:

  • You have breached these Terms, applicable law, or third-party rights.
  • Your use presents a security, legal, reputational, operational, or financial risk to OneTap, our users, Visitors, or third parties.
  • You have failed to pay applicable fees or a payment was disputed, reversed, or fraudulent.
  • We are required to do so by law, court order, government authority, or a third-party provider.

We may discontinue the Services entirely with at least 30 days' prior notice where reasonably practical. If we discontinue a paid Service before the end of a prepaid billing period for reasons other than your breach, we will provide a prorated refund or equivalent credit where required by applicable law.

Upon termination, your right to use the Services ends. Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and general provisions. Your Content and personal information will be handled in accordance with our Privacy Policy and applicable law.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ONETAP DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, AND SECURITY.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, AVAILABLE AT A PARTICULAR TIME OR LOCATION, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT GUARANTEE THAT CARDS WILL BE ACCESSIBLE, INDEXED, OR DISPLAYED by third parties, browsers, mobile devices, NFC devices, QR scanners, social platforms, search engines, or other external systems.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, the above exclusions apply only to the extent permitted by law.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONETAP, ITS AFFILIATES, LICENSORS, SUPPLIERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, CONTENT, LEADS, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONETAP'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO ONETAP OR THROUGH LEMON SQUEEZY FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) USD 100.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, or intentional misconduct where such limitation is prohibited.

14. Indemnification

To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless OneTap, its affiliates, licensors, suppliers, directors, officers, employees, agents, and contractors from and against any claims, demands, actions, proceedings, losses, liabilities, damages, judgments, settlements, costs, and expenses (including reasonable legal fees) arising from or relating to:

  • Your Content, Cards, Lead Data, or use of the Services.
  • Your breach of these Terms, applicable law, or third-party rights.
  • Your failure to provide required notices or obtain required consents from Visitors or other individuals.
  • A dispute between you and a Visitor, customer, employee, prospect, or other third party.

We may assume exclusive control of the defence and settlement of any matter subject to indemnification, in which case you will reasonably cooperate with us. You may not settle a claim in a way that imposes liability, admission, or obligation on OneTap without our prior written consent.

15. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or relating to them or the Services are governed by the laws of the State of IL, without regard to conflict-of-law principles.

Subject to mandatory consumer-protection laws that provide otherwise, the courts located in TLV, IL will have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Services.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property, confidential information, or security.

16. Changes to These Terms

We may update these Terms as the Services, business, or legal requirements evolve. We will post the revised Terms on this page and update the “Last updated” date.

For material changes, we will provide additional notice where required by law, such as by email, in-product notice, or another reasonable method. Unless otherwise stated, updated Terms take effect when posted. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. General Terms

Entire agreement

These Terms, the Privacy Policy, any applicable DPA, and any additional written agreement signed by OneTap and you constitute the entire agreement between you and OneTap regarding the Services and supersede prior agreements or understandings about the Services.

Order of precedence

If there is a conflict, a signed written agreement between you and OneTap controls over these Terms; a DPA controls over these Terms solely with respect to personal-data processing; and these Terms control over the Privacy Policy regarding contractual use of the Services, except where the Privacy Policy expressly states otherwise.

Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

No waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.

Assignment

You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganisation, sale of assets, or by operation of law.

Force majeure

OneTap is not liable for any delay or failure to perform caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labour disputes, government action, internet or telecommunications failures, power outages, or failures of third-party infrastructure providers.

Notices

We may provide notices to you through the Services, by email to the address associated with your Account, or by posting on our website. You may contact us using the details below.

18. Contact Us

Legal and general support: support@onetap-card.com
Privacy and data protection: privacy@onetap-card.com
Website: https://onetap-card.com
App: https://app-dev.onetap-card.com
Registered address: TLV, IL.